WEBSITE TERMS OF USE AND TERMS & TERMS AND CONDITIONS OF
SALE
PLEASE READ THIS DOCUMENT
CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND
OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU. THIS WEB SITE (ÒSITEÓ) AND RELATED
SERVICES ARE PROVIDED SUBJECT TO YOUR COMPLIANCE WITH THE TERMS OF USE OF
WEBSITE AND TERMS AND CONDITIONS OF SALE (COLLECTIVELY REFERRED TO HEREIN AS
THE ÒTERMSÓ) SET FORTH BELOW. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY.
YOUR CONTINUED USE OF THIS SITE WILL INDICATE YOUR AGREEMENT TO BE BOUND BY ALL
OF THE TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, PROMPTLY EXIT
THIS SITE.
Website Terms of Use
- Restrictions
on Use. All pages within this
Website and any material made available for download (collectively the
"Site") are the property of Stirling Skye Designs, Inc., a
California corporation ("SSDIÓ) and/or its affiliates. The Site is
protected by federal and international copyright and trademark laws. No
portion of the materials on these pages may be reprinted, republished,
modified, or distributed in any form without the express written
permission of SSDI. This Site is only intended for your own personal use
or the internal use of your business. You shall keep intact any
proprietary notices, including copyright notices, contained on any
downloaded materials and shall comply with any applicable end user license
agreements. Any rights not expressly granted by these Terms and Conditions
or any applicable end user license agreements are reserved by SSDI.
- Advertising
Disclaimer and Trademark and Copyright Notice. ÒPink-a-NoseÓ and other
trademarks, service marks, logos and designs referenced on this Site are the logos,
trademarks, service marks and copyrighted property of SSDI. All trademarks, service marks,
registered trademarks, tradenames, brands and brand names appearing on
this Site are the sole property of their respective owners, which may or
may not be the same as SSDI. Reference to or use of a product, service, or process
does not imply recommendation, approval, affiliation, or sponsorship of
that product, service, or process by SSDI. Nothing contained herein shall
be construed as conferring by implication, estoppel, or otherwise any
license or right under any patent, copyright, trademark, or other
intellectual property right of SSDI or any third party, except as
expressly granted herein or by written agreement between you and
SSDI. This Site may contain
other proprietary notices and copyright information, the terms of which
must be observed and followed.
All content appearing on this Site is the property of SSDI
[Copyright © 2007 Stirling Skye Designs, Inc., all rights reserved]. As a user, you are authorized only
to view, copy, print, and distribute documents on this Site so long as (1)
the document is used for informational purposes only, and (2) any copy of
the document (or portion thereof) includes the following copyright notice:
ÒCopyright © 2007 Stirling Skye Designs, Inc. All rights reservedÓ.
- Warranty Disclaimer.
THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT
OR ANY SITE-RELATED SERVICE, IS PROVIDED "AS IS," WITH ALL
FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NONINFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF
THIS SITE, SITE-RELATED SERVICES, AND HYPERLINKED WEBSITES. SSDI, ITS AFFILIATES AND ITS
SPONSORS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES
ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES,
CONTENT OR INFORMATION CONTAINED WITHIN THE SITE, AND/OR ANY HYPERLINKED
WEBSITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED
SERVICES, AND/OR HYPERLINKED WEBSITES IS TO STOP USING THE SITE AND/OR
THOSE SERVICES. Although SSDI attempts to ensure the integrity
and accurateness of the Site, it makes no guarantees whatsoever as to the
correctness or accuracy of the Site. It is possible that the Site could
include inaccuracies or errors, and that unauthorized additions, deletions
and alterations could be made to the Site by third parties. In the event
that an inaccuracy arises, please inform SSDI so that it can be corrected.
Information contained on the Site may be changed or updated without
notice.
- Confidential and Proprietary Information. SSDI does not want to
receive confidential or proprietary information from you through the Site
except as expressly requested or required to order its products. Please
note that any information or material sent to SSDI through the Site except
as specified herein will be deemed NOT to be confidential.
- Links
to our Site. If you desire to
provide a hyperlink from your Website to our Site, you must agree to be
bound by the terms of our Hyperlink License Agreement.
- Links or Pointers
to Other Sites. SSDI makes no
representations whatsoever about any other Website that you may access
though this Site. When you access a non-SSDI Website, please understand
that it is independent from SSDI, and that SSDI has no control over the content on that Website. In addition,
a hyperlink to a non-SSDI Website does not mean that SSDI endorses or
accepts any responsibility for the content, or the use, of the linked
site. It is up to you to take precautions to ensure that whatever you
select for your use or download is free of such items as viruses, worms,
trojan horses, and other items of a destructive nature.
- Choice of Law and Venue. These Terms and Conditions are entered into in the
State of California and shall
be governed by and construed in accordance with the laws of the State of
California, exclusive of its choice of law rules. Each party to these
Terms and Conditions submits to the exclusive jurisdiction of the state
and federal courts sitting in the County of Sonoma in the State of
California, and waives any jurisdictional, venue, or inconvenient forum objections
to such courts. In the event that any of the Terms and Conditions are held
by a court or other tribunal of competent jurisdiction to be
unenforceable, those provisions shall be limited or eliminated to the
minimum extent necessary so that these Terms and Conditions shall
otherwise remain in full force and effect.
- No Unlawful or Prohibited
Purpose. As a condition of
your use of this Site, you warrant to SSDI that you will not use the Site for any purpose that is
unlawful or prohibited by these Terms and Conditions.
Terms and Conditions of Sale
These Terms (which includes both the terms of use of this Site, as
set forth above, together with these Terms and Conditions of Sale) apply to the
purchase and sale of products and services through this Site, including its
sale of the Pink-a-Nose stuffed dolls and animals, as well as clothing, books,
sundancers and any other products which SSDI may offer on the Site from time to
time. By placing an order for any product or service from this Site, you agree
to be bound by and accept all of the Terms. If you do not agree to these Terms,
you should not obtain products or services from this Site. The Terms are
subject to change by SSDI (also referred to herein as "us" or
"we") without prior written notice at any time, in our sole
discretion. The latest version of the Terms will be posted on this Site, and
you should review these Terms prior to purchasing any product and services that
are available through this Site. These terms and conditions of sale are also an
integral part of the Website
Terms of Use that apply generally to the use of our Site. You should also
carefully review our Privacy
Policy
before placing an order for goods or services through this Site.
- Order
Acceptance and Cancellation. Your receipt of an electronic or other form
of order confirmation does not signify our acceptance of your order, nor
does it constitute confirmation of our offer to sell. We reserve the right
at any time after receipt of your order to accept, decline, or limit your
order for any reason, whether or not your credit card has been charged. If
your credit card has been charged and your order is canceled you will
receive a prompt refund credit to your account. We reserve the right at
any time after receipt of your order, without prior notice to you, to
supply less than the quantity you ordered of any item. Once an order has
been placed, it cannot be cancelled unless the shipment is unavoidably
delayed. In this case, we will do our best to cancel the order if
requested. We are primarily a manufacturer and we sell our products to end
user customers or approved wholesalers and do not accept orders from
dealers, exporters, or other customers who intend to resell the products
which are offered on our Site absent our express written approval. We make
every effort to maintain the availability of our Site. However, should we
experience technical difficulties, we are not responsible for orders that
are not processed or accepted, nor for any delays in delivery.
- Payment
Terms and Sales Taxes. Terms of payment are within our sole discretion
and, unless otherwise agreed by us in writing, payment must be received by
us prior to our acceptance of an order. We currently accept VISA,
MasterCard, American Express, and Discover credit cards for all purchases,
although the acceptable methods of payment are subject to change from time
to time. We
currently charges sales tax to you for merchandise ordered on this Site
based on the applicable state sales tax rate and the location to which the
order is being shipped. By
placing any order with SSDI, you represent and
warrant that: (i) the credit card information you supply to us is true,
correct and complete; (ii) charges incurred by you will be honored by your
credit card company; and (iii) you will pay charges incurred by you at the
posted prices, including all applicable taxes, if any. All payments must be in United
States dollars. Current billing address and phone information must be
included with every order. You agree to pay interest on all past-due sums
at the highest rate allowed by law. We retain a security interest in the
products that we sell to and all proceeds thereof until the full purchase
price therefore (including taxes and additional charges) has been
paid. Charges for shipping
and handling will be made in accordance with our then-current shipping
policies, as described below.
- Changes in Products and Pricing. We are constantly updating and
revising our offerings of products and services, and we may discontinue
products and services at any time without notice. To the extent that we
provide information on availability of products or services, you should
not rely on such information, and we will not be liable for any lack of
availability of products or services that you may order through our
Site. All pricing for the
products and services available on our Site is subject to change at any
time in the sole discretion of SSDI. For all of our prices and products,
we reserve the right to make adjustments due to changing market
conditions, product discontinuation, manufacturer price changes, errors in
advertisements and other extenuating circumstances.
- Shipping
Policy. We currently ship via Fed Ex Ground, the current charges and
estimated delivery times for which are set forth on our Shipping
and Return Policy. All
shipping prices are quoted in United States dollars. No C.O.D. orders can
be accepted. At this time, we ship only to
locations within the continental United States and not to Alaska, Hawaii,
Puerto Rico, Guam, the U.S. Virgin Islands or any other international
location. The risk of loss and title for all merchandise ordered on this
Site pass to you when the merchandise is delivered to the shipping
carrier. Any projected shipping times provided by SSDI to
you is subject to change
without notice and may vary from item to item. SSDI is not responsible for
any delays in delivery. Any shipping time frame projected by SSDI or its
shipping company or carrier is contingent upon credit card approval and
may be delayed should we experience difficulties in obtaining
authorization. There may be
occasional delays beyond the projected or posted order processing time.
These shipping terms are accepted by you by placing an order with us.
- Disclaimer
and Limitation of Liability. Our responsibility for defects relating to
the products and services available on our Site is limited to the
procedures described in our return policy set forth below or on this
Website. ALL PRODUCTS AND
SERVICES AVAILABLE ON THIS SITE ARE PROVIDED "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OR THE WARRANT OF NON-INFRINGEMENT. WITHOUT LIMITING
THE FOREGOING, WE MAKE NO WARRANTY THAT THE PRODUCTS AND SERVICES
AVAILABLE ON THIS SITE WILL MEET YOUR REQUIREMENTS; THE RESULTS THAT MAY
BE OBTAINED FROM THE USE OF THE PRODUCTS OR SERVICES WILL BE EFFECTIVE,
ACCURATE OR RELIABLE; OR THE QUALITY OF ANY PRODUCTS OR SERVICES WILL MEET
YOUR EXPECTATIONS. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER
OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO
THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO YOUR PURCHASE OF
PRODUCTS AND SERVICES. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET
FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS AND SERVICES THAT ARE
NOT AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. IN NO EVENT SHALL WE OR OUR
AFFILIATED COMPANIES, AGENTS, SHAREHOLDERS, OFFICERS, DIRECTORS,
EMPLOYEES, CONTRACTORS, OR REPRESENTATIVES (COLLECTIVELY, OUR
"AFFILIATES") HAVE ANY OBLIGATIONS OR LIABILITIES TO YOU OR ANY
OTHER PERSON FOR LOSS OF PROFITS, FOR LOSS OF BUSINESS OR USE, OR FOR
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT,
TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER THEORY OR
FORM OF ACTION, EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE
POSSIBILITY THEREOF, ARISING OUT OR IN CONNECTION WITH THE SALE, DELIVERY,
DELAYS IN DELIVERY, USE, REPAIR OR PERFORMANCE OF THE PRODUCTS AVAILABLE
THROUGH THIS SITE. NONE OF OUR EMPLOYEES OR REPRESENTATIVES ARE AUTHORIZED
TO MODIFY THIS LIMITATION. OUR SOLE AND ENTIRE MAXIMUM LIABILITY (AND THE
LIABILITY OF ANY OF THE PROVIDERS OF PRODUCTS AND SERVICES AVAILABLE ON
OUR SITE), FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY
CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR
THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE. SOME JURISDICTIONS DO NOT ALLOW
THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH
JURISDICTION'S LAW IS APPLICABLE TO YOUR PURCHASE OF PRODUCTS AND
SERVICES.
- Warranty
and Return Policy. ALL SALES ARE FINAL AND SELLER IS NOT REQUIRED TO
ACCEPT RETURN OF ANY PRODUCTS,
EXCEPT AS EXPRESSLY PROVIDED HEREINBELOW REGARDING
DAMAGED ITEMS. NO RETURN OF PRODUCTS PURCHASED BY YOU PURSUANT TO
THIS AGREEMENT SHALL BE PERMITTED, EXCEPT IN SPECIAL CASES IN WHICH YOU
HAVE REQUESTED AND RECEIVED PERMISSION FROM SELLER TO RETURN THE PRODUCT,
WHICH REQUEST BEEN GRANTED BY SELLER AS INDICATED BY ITS ISSUANCE TO YOU
OF A RETURN AUTHORIZATION NUMBER (RMA). WHETHER TO ISSUE A RMA TO YOU
SHALL BE IN SELLERÕS SOLE DISCRETION. NO RETURN WILL BE ACCEPTED BY SELLER
WITHOUT A RMA. ALL RETURNS ARE SUBJECT TO A TWENTY PERCENT (20%)
RESTOCKING CHARGE, EXCEPT IN THE CASE OF DAMAGED ITEMS. IN THE EVENT YOU
RETURN PRODUCTS AFTER RECEIPT OF A RMA FROM SELLER, YOU REMAIN RESPONSIBLE
FOR PRODUCTS UNTIL SELLER RECEIVES THEM. SHIPPING & HANDLING, DELIVERY
AND SIMILAR FEES ARE NOT REFUNDABLE. THIS RETURN POLICY IS NOT A WARRANTY.
SELLER RESERVES THE RIGHT TO INSPECT ALL RETURNED PRODUCTS UPON ITS
RECEIPT OF THE SAME AND SELLER SHALL NOT BE REQUIRED TO CREDIT BUYER FOR
ANY PRODUCT THAT IS NOT RETURNED IN THE SAME CONDITION AS IT WAS RECEIVED
BY BUYER. ALL RETURNED PRODUCTS MUST BE IN THE SAME CONDITION AS BUYER
RECEIVED THEM, UNWORN, IN NEAT, RESALABLE CONDITION AND APPEARANCE,
TOGETHER WITH ALL ORIGINAL BOXES AND PACKING MATERIALS. ADDITIONAL
RESTRICTIONS MAY APPLY.
You must
insure the shipment or accept the risk of loss or damage during shipment.
We strongly recommend that you fully insure your return shipment against
loss or damage and that you use a carrier that can provide you with proof
of delivery for your protection. If your order arrives in a damaged condition,
save the merchandise AND the original box and packing it arrived in, and
notify us immediately to arrange for a carrier inspection and a pick up of
the damaged merchandise.
DEFECTIVE returns can be returned directly to us within 30 days
from the invoice date for, at our discretion, credit, replacement,
exchange or repair. Questions regarding our warranty and return policies
should be addressed via e-mail to pinkanose@pinkanose.com
or by regular mail to Stirling Skye Designs, Inc., 535 Farmers Lane, Box
#327, Santa Rosa, CA 95405.
Attention: Merchandising. These policies set forth your sole and exclusive
rights with respect to return of products and services that you may
purchase through our Site.
- Acceptance of Product. When the products purchased by
you pursuant to this Agreement are delivered, you must inspect them
promptly. You will be deemed to have accepted the Products by whichever of
the following events occurs first: a. communication by Buyer or Your agent
or employee to Seller of Your express acceptance of the products; b. use
or disposal of the products, or some part of the products, by You; or c.
expiration of five (5) business days after delivery of the products,
unless before the expiration of that period, Seller receives a notice of
rejection of the products from the Buyer.
- Product Descriptions. The
descriptions of products and services that are posted on our Site change
from time to time. We are not responsible for the accuracy of such
descriptions, nor are we responsible for typographical, pricing, product
information, advertising or shipping errors. In the event a product or
service is listed at an incorrect price or with incorrect information due
to typographical error or error in pricing or product information received
from our suppliers, we shall have the right to refuse or cancel any orders
placed for products or services listed at the incorrect price. We shall
have the right to refuse or cancel any such orders whether or not the
order has been confirmed and your credit card charged. If your credit card
has already been charged for the purchase and your order is cancelled, we
will immediately issue a credit to your credit card account in the amount
of the charge.
- Safe Shopping Guarantee. Your
browser and our secure server encrypt confidential information during
transmission, ensuring that transactions stay private and protected. We
guarantee the safety of your credit card information in the following
manner: if any unauthorized use of your credit card occurs as a result of
your credit card purchase on our Site, simply notify your credit card
provider in accordance with its reporting rules and procedures. If,
through no fault of your own, your credit card company finds credit card
fraud but does not waive your entire liability for unauthorized charges,
we will reimburse you for the remaining liability up to a maximum of
$50.00. This guarantee applies to purchases made using our secure server
(https: protocol). You can always order
by telephone. Call us at (877) 544-3988 within the United States and
Canada. We cannot accept orders from outside the United States or Canada
as specified in these terms and conditions. No matter how you place your
order with us, we want you to have a comfortable buying experience.
- Privacy and Customer
Information. We are committed
to protecting your privacy. To make your shopping experience more
convenient, we gather information about you. We maintain the privacy of
your information using security technologies and adhere to policies that
prevent unauthorized use of your personal information. See our Privacy
Policy. At any time you may
update your customer account information by following the instructions
posted elsewhere on this Site. Here you may update your name, password,
billing address, shipping address, e-mail address, telephone number, and
credit card information.
- Service
and Support. All requests for technical service and support with respect
to the products and services available through our Site should be made
directly to the manufacturer in accordance with their terms and conditions
as set forth in the manual and relating information accompanying their
products. Should you have any other questions or concerns, you should
contact us by e-mail at pinkanose@pinkanose.com
or by mail at Stirling Skye Designs, Inc., 1535 Farmers Lane, Box #327,
Santa Rosa, CA 95405, Attention: Merchandising. We will do our best to
help you; however, we cannot guarantee that every problem will be resolved
to your satisfaction. Except
as explicitly noted on this Site, the services available through this Site
are offered by Stirling Skye Designs, Inc., a California corporation,
located at 1535 Farmers Lane, Box #327, Santa Rosa, CA 95405. Our
telephone number is (877) 544-3988 or (707) 544-3988. If you are a
California resident, you may have this same information e-mailed to you by
sending a letter to the foregoing address with your e-mail address and a
request for this information.
- Force
Majeure. In addition to any
excuse provided by applicable law, we shall be excused from liability for
non-delivery or delay in delivery of products and service available
through our Site arising from any event beyond our reasonable control,
whether or not foreseeable by either party, including but not limited to,
labor disturbance, war, fire, accident, adverse weather, inability to
secure transportation, governmental act or regulation, and other causes or
events beyond our reasonable control, whether or not similar to those
which are enumerated above.
- Entire Agreement and Other Documents. These Terms (which incorporate
the Website Terms of Use by reference as set forth above), together with
our Privacy Policy as posted on this Site, constitute the entire agreement and understanding
between us concerning the subject matter hereof and supersedes all prior
agreements and understandings of the parties with respect thereto. These
Terms may NOT be altered, supplemented, or amended by the use of any other
document(s). Any attempt to alter, supplement or amend this document or to
enter an order for products or services which are subject to additional or
altered terms and conditions shall be null and void, unless otherwise
agreed to in a written agreement signed by you and SSDI. To the extent
that anything in or associated with this Site is in conflict or
inconsistent with these terms and conditions, these terms and conditions
shall take precedence.
- Statute
of Limitations. Any cause of
action brought by you against SSDI or our Affiliates must be instituted
within one year after the cause of action arises or be deemed forever
waived and barred.
Thank you for doing
business with Stirling Skye Designs, Inc.! We value your business and hope that you enjoy using our
website!